{"id":995,"date":"2024-09-18T08:13:11","date_gmt":"2024-09-18T08:13:11","guid":{"rendered":"https:\/\/dogseat.nl\/?page_id=995"},"modified":"2026-09-29T20:14:28","modified_gmt":"2026-09-29T19:14:28","slug":"perguntas-frequentes","status":"publish","type":"page","link":"https:\/\/dogseat.nl\/pt\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"995\" class=\"elementor elementor-995\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4a1d57b elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"4a1d57b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c98a51b\" data-id=\"c98a51b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c5dfda2 elementor-widget elementor-widget-heading\" data-id=\"c5dfda2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Vindt antwoord op jouw brandende vragen<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-384e684 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"384e684\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Veel gestelde vragen<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-44abc1f elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"44abc1f\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-narrow\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3200874 elementor-invisible\" data-id=\"3200874\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_mobile&quot;:&quot;fadeIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t<div class=\"elementor-element elementor-element-269f0eb e-flex e-con-boxed e-con e-parent\" data-id=\"269f0eb\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e6b3fa elementor-widget elementor-widget-shortcode\" data-id=\"9e6b3fa\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><style id=\"ds-faq-css\">.ds-faq{max-width:820px;margin:0 auto;background:#fbfaf6;border-radius:16px;padding:8px 20px 12px;box-shadow:0 10px 30px rgba(0,0,0,.12);color:#303b41;text-align:left}.ds-faq .ds-faq__groep{font-size:20px!important;line-height:1.3;margin:28px 0 4px;color:#263f33}.ds-faq .ds-faq__groep:first-child{margin-top:14px}.ds-faq__item{border-bottom:1px solid rgba(38,63,51,.15)}.ds-faq__item summary{list-style:none;cursor:pointer;padding:16px 36px 16px 0;position:relative;font-weight:600;color:#1d1d1d;line-height:1.4}.ds-faq__item summary::-webkit-details-marker{display:none}.ds-faq__item summary::after{content:\"+\";position:absolute;right:4px;top:50%;transform:translateY(-50%);font-size:22px;font-weight:400;color:#335044}.ds-faq__item[open] summary::after{content:\"\\2212\"}.ds-faq__a{padding:0 0 16px;line-height:1.6}.ds-faq__a p{margin:0 0 10px}.ds-faq__a ul,.ds-faq__a ol{margin:0 0 10px;padding-left:20px}.ds-faq__a a{text-decoration:underline;color:#263f33}<\/style><div class=\"ds-faq\"><h2 class=\"ds-faq__groep\">Pasvorm en keuze<\/h2><details class=\"ds-faq__item\"><summary>Welke DogSeat past bij mijn hond?<\/summary><div class=\"ds-faq__a\"><p>Onze manden zijn er in drie maten:<\/p><ul><li><strong>Small<\/strong>: honden tot 8 kg<\/li><li><strong>Medium<\/strong>: honden van 8 tot 15 kg<\/li><li><strong>Large<\/strong>: honden vanaf 15 kg<\/li><\/ul><p>Kies daarnaast de plek: voorstoel, achterbank of kofferbak. Twijfel je? Doe de <a href=\"https:\/\/dogseat.nl\/pt\/guia-de-escolha\/\">keuzehulp<\/a> (4 korte vragen) of stuur ons een berichtje via <a href=\"https:\/\/wa.me\/31624429797\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a>.<\/p><\/div><\/details><details class=\"ds-faq__item\"><summary>Past een DogSeat in mijn auto?<\/summary><div class=\"ds-faq__a\"><p>Vrijwel altijd. Op elke productpagina zie je voor welke plek en welk type auto het model geschikt is (stadsauto, hatchback, sedan, SUV\/stationwagen of busje). Met een Nederlands kenteken kun je op de productpagina ook direct checken of hij past.<\/p><\/div><\/details><h2 class=\"ds-faq__groep\">Veiligheid en comfort<\/h2><details class=\"ds-faq__item\"><summary>Hoe veilig zit mijn hond in een DogSeat?<\/summary><div class=\"ds-faq__a\"><p>Veiligheid staat bij ons voorop. Elke mand heeft:<\/p><ul><li>brede, verstevigde riemen om de mand stevig vast te zetten;<\/li><li>een verstelbare veiligheidsriem met roestvrijstalen haak die 360\u00b0 draait;<\/li><li>een antislip-onderkant tegen verschuiven;<\/li><li>metalen gordelclips voor extra verankering in het gordelslot.<\/li><\/ul><p>Bij sommige modellen zit een extra bevestigingspunt of tuigje.<\/p><\/div><\/details><details class=\"ds-faq__item\"><summary>Mag ik mijn hond met een halsband vastmaken?<\/summary><div class=\"ds-faq__a\"><p>Nee. Bij hard remmen komt de kracht dan op de nek van je hond, en dat kan ernstig letsel geven. Maak de veiligheidsriem van de DogSeat daarom altijd vast aan een goed passend <strong>tuig<\/strong>.<\/p><\/div><\/details><details class=\"ds-faq__item\"><summary>Mijn hond is wagenziek of angstig. Helpt een DogSeat?<\/summary><div class=\"ds-faq__a\"><p>Veel klanten merken dat hun hond rustiger wordt: hij ligt stabiel, zit hoger zodat hij naar buiten kan kijken, en de zachte randen geven een gevoel van geborgenheid. Minder stress betekent bij veel honden ook minder last van wagenziekte.<\/p><\/div><\/details><details class=\"ds-faq__item\"><summary>Hoe maak ik de DogSeat schoon?<\/summary><div class=\"ds-faq__a\"><p>De meeste hoezen zijn afritsbaar en kunnen in de wasmachine op 30 \u00b0C (met de hand wassen houdt ze langer mooi). De stoffen zijn water- en vuilafstotend, dus haren en vlekken haal je meestal al weg met een vochtige doek.<\/p><\/div><\/details><details class=\"ds-faq__item\"><summary>Hoe installeer ik mijn DogSeat?<\/summary><div class=\"ds-faq__a\"><p>Bij de meeste modellen:<\/p><ol><li>Klik de gesp in het gordelslot.<\/li><li>Leg de verstelbare band(en) over de hoofdsteun(en) en trek ze aan.<\/li><li>Maak de veiligheidsriem vast aan het tuig van je hond.<\/li><\/ol><p>Video's en handleidingen vind je bij <a href=\"https:\/\/dogseat.nl\/pt\/manuais\/\">handleidingen<\/a>. De handleiding van de Buddy Travel kun je <a href=\"https:\/\/dogseat.nl\/wp-content\/uploads\/2025\/05\/PDF-Instructions-DogSeat-Version-2.pdf\" target=\"_blank\" rel=\"noopener\">hier downloaden<\/a>.<\/p><\/div><\/details><h2 class=\"ds-faq__groep\">Bestellen, betalen en verzenden<\/h2><details class=\"ds-faq__item\"><summary>Hoe kan ik betalen?<\/summary><div class=\"ds-faq__a\"><p>Je betaalt veilig met iDEAL (Nederland), Bancontact (Belgi\u00eb), PayPal, Klarna (achteraf of gespreid betalen), creditcard, Apple Pay en Google Pay. In de kassa zie je welke methodes in jouw land beschikbaar zijn.<\/p><\/div><\/details><details class=\"ds-faq__item\"><summary>Wat zijn de verzendkosten?<\/summary><div class=\"ds-faq__a\"><p>Verzending is <strong>gratis naar Nederland, Belgi\u00eb en Frankrijk<\/strong>. Naar de andere Europese landen waar we leveren kost verzending \u20ac 14,99. Alle details vind je op de pagina <a href=\"https:\/\/dogseat.nl\/pt\/envio\/\">verzending en levering<\/a>.<\/p><\/div><\/details><details class=\"ds-faq__item\"><summary>Wanneer wordt mijn bestelling verzonden?<\/summary><div class=\"ds-faq__a\"><p>Bestel je op een werkdag v\u00f3\u00f3r 15:00 uur, dan versturen we je bestelling dezelfde dag. In Nederland heb je hem meestal de volgende werkdag in huis. Zodra je pakket onderweg is, krijg je een track-and-tracecode om het te volgen.<\/p><\/div><\/details><details class=\"ds-faq__item\"><summary>Leveren jullie ook buiten de EU?<\/summary><div class=\"ds-faq__a\"><p>Ja, onder meer naar Noorwegen en Zwitserland. De prijs is dan zonder Nederlandse btw. Invoer-btw, eventuele invoerrechten en de inklaringskosten van de vervoerder zijn niet inbegrepen en betaal je bij ontvangst.<\/p><\/div><\/details><details class=\"ds-faq__item\"><summary>Waar is DogSeat te koop?<\/summary><div class=\"ds-faq__a\"><p>Alleen via deze website en via <a href=\"https:\/\/www.bol.com\/nl\/nl\/b\/dogseat\/603999745\/\" target=\"_blank\" rel=\"noopener\">Bol.com<\/a>. DogSeat is een geregistreerd merk: alleen via deze kanalen weet je zeker dat je een originele DogSeat koopt, met garantie en onze klantenservice.<\/p><\/div><\/details><h2 class=\"ds-faq__groep\">Retour en service<\/h2><details class=\"ds-faq__item\"><summary>Wat is jullie retourbeleid?<\/summary><div class=\"ds-faq__a\"><p>Je hebt <strong>30 dagen bedenktijd<\/strong>. Niet tevreden? Stuur je DogSeat in originele staat terug. Na ontvangst en controle betalen we je binnen 3 tot 7 werkdagen terug. Lees alles in ons <a href=\"https:\/\/dogseat.nl\/pt\/politica-de-devolucoes\/\">retourbeleid<\/a>.<\/p><\/div><\/details><details class=\"ds-faq__item\"><summary>Past hij niet in mijn auto?<\/summary><div class=\"ds-faq__a\"><p>Dan ruilen we hem <strong>gratis om<\/strong> voor een andere maat of een ander model. Dat kan binnen <strong>30 dagen<\/strong>, als de mand onbeschadigd is. De retourzending en de nieuwe verzending zijn voor onze rekening. Stuur ons een berichtje via <a href=\"https:\/\/dogseat.nl\/pt\/contacto\/\">onze contactpagina<\/a>, dan regelen we het.<\/p><\/div><\/details><details class=\"ds-faq__item\"><summary>Hoe bereik ik de klantenservice?<\/summary><div class=\"ds-faq__a\"><p>Via <a href=\"mailto:info@dogseat.nl\">info@dogseat.nl<\/a>, <a href=\"https:\/\/wa.me\/31624429797\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a> (+31 6 24 42 97 97), de chat op de website of via Instagram, TikTok en Facebook. We helpen je snel en persoonlijk. Zie ook onze <a href=\"https:\/\/dogseat.nl\/pt\/contacto\/\">contactpagina<\/a>.<\/p><\/div><\/details><details class=\"ds-faq__item\"><summary>Zijn jullie een betrouwbare webshop?<\/summary><div class=\"ds-faq__a\"><p>Ja. DogSeat is aangesloten bij WebwinkelKeur, een onafhankelijk keurmerk dat webwinkels controleert op onder meer klantenservice, veilig betalen en eerlijke voorwaarden. Lees ook de ervaringen van klanten op <a href=\"https:\/\/nl.trustpilot.com\/review\/dogseat.nl\" target=\"_blank\" rel=\"noopener\">Trustpilot<\/a> en <a href=\"https:\/\/www.bol.com\/nl\/nl\/b\/dogseat\/603999745\/\" target=\"_blank\" rel=\"noopener\">Bol.com<\/a>.<\/p><\/div><\/details><h2 class=\"ds-faq__groep\">Over DogSeat<\/h2><details class=\"ds-faq__item\"><summary>Wat maakt DogSeat anders dan andere automanden?<\/summary><div class=\"ds-faq__a\"><p>DogSeat is geen dropshipmerk en geen massaproduct. We ontwerpen onze manden zelf, samen met hondenexperts, en verbeteren ze steeds op basis van wat klanten ons vertellen. Ze worden in kleine oplages gemaakt van premium materialen: 98% van de collectie in Europa, de rest in zorgvuldig gekozen ateliers daarbuiten. Elke mand wordt gecontroleerd en verpakt in een DogSeat-doos.<\/p><\/div><\/details><details class=\"ds-faq__item\"><summary>Hebben jullie foto&#039;s van honden in een DogSeat?<\/summary><div class=\"ds-faq__a\"><p>Zeker. Bekijk de <a href=\"https:\/\/dogseat.nl\/pt\/fotos-do-dogseat\/\">klantfoto's<\/a> van honden van allerlei rassen in hun DogSeat.<\/p><\/div><\/details><details class=\"ds-faq__item\"><summary>Kan ik samenwerken met DogSeat?<\/summary><div class=\"ds-faq__a\"><p>Ja. Voor partners, influencers en contentmakers hebben we een affiliateprogramma. Meld je aan via <a href=\"https:\/\/dogseat.goaffpro.com\/\" target=\"_blank\" rel=\"noopener\">dogseat.goaffpro.com<\/a>.<\/p><\/div><\/details><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-419956d7 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"419956d7\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b0b652c\" data-id=\"b0b652c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Vindt antwoord op jouw brandende vragen Veel gestelde vragen Wat maakt DogSeat anders dan andere honden autostoelen? DogSeat is geen massamerk dat producten simpelweg doorstuurt vanuit een magazijn. Wij ontwerpen onze Premium producten zelf in samenwerking met hondenexperts, verbeteren ze continu op basis van klant feedback en laten ze met zorg produceren door betrouwbare (Europese) [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-995","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"Antwoorden op veelgestelde vragen over DogSeat honden autostoelen, manden, retouren, materiaal keuze en levering. 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