{"id":2111,"date":"2025-05-15T13:41:28","date_gmt":"2025-05-15T12:41:28","guid":{"rendered":"https:\/\/dogseat.nl\/?page_id=2111"},"modified":"2025-08-08T22:54:29","modified_gmt":"2025-08-08T21:54:29","slug":"klageordning","status":"publish","type":"page","link":"https:\/\/dogseat.nl\/da\/klachtenregeling\/","title":{"rendered":"Klagesystem"},"content":{"rendered":"
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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Klageprocedure DogSeat<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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For sp\u00f8rgsm\u00e5l om vores klagepolitik kan du kontakte os.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Indholdsfortegnelse<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Artikel 15 \u2013 Klageprocedure
Artikel 16 \u2013 Tvister<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Artikel 1 \u2013 Definitioner<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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I disse betingelser forst\u00e5s ved:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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  1. Forbruger: den fysiske person, der ikke handler i forbindelse med sin handel, forretning, h\u00e5ndv\u00e6rk eller erhverv.<\/li>
  2. Bedenktid: den periode, hvorinden forbrugeren kan ud\u00f8ve sin fortrydelsesret.<\/li>
  3. Fortrydelsesret: forbrugerens mulighed for inden for bet\u00e6nkningstiden at fortryde fjernsalgsaftalen.<\/li>
  4. Erhvervsdrivende: den fysiske eller juridiske person, der tilbyder produkter til forbrugere via fjernsalg.<\/li>
  5. Fjernk\u00f8bsaftale: en aftale, der indg\u00e5s mellem virksomheden og forbrugeren som led i et organiseret system til fjernsalg af produkter.<\/li>
  6. Dag: kalenderdag.<\/li>
  7. B\u00e6redygtig datamedie: ethvert middel, som forbrugeren eller erhvervsdrivende kan bruge til at lagre oplysninger p\u00e5 en m\u00e5de, der muligg\u00f8r fremtidig konsultation eller brug.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Artikel 15 \u2013 Klageprocedure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    1. Klager over manglende overholdelse af aftalen skal indgives til info@dogseat.nl inden for rimelig tid, udf\u00f8rligt og tydeligt beskrevet.<\/li>
    2. Ja modtagelse <\/span>varevogn <\/span>jeg <\/span>klage <\/span>modtag <\/span>jeg <\/span>indenfor <\/span>14 <\/span>dagen <\/span>en <\/span>indholdsm\u00e6ssige <\/span>reaktion. <\/span>Har <\/span>den <\/span>klage <\/span>mere <\/span>tid <\/span>nodig <\/span>Dan <\/span>lade <\/span>vi <\/span>jeg <\/span>indenfor <\/span>den samme <\/span>termin <\/span>bl\u00f8r <\/span>hvorn\u00e5r <\/span>jeg <\/span>en <\/span>udvidet <\/span>svar <\/span>kunt <\/span>forvente.<\/span><\/li>
    3. Vi fors\u00f8ge <\/span>er <\/span>naturligvis <\/span>sammen <\/span>ud <\/span>te <\/span>komme. <\/span>Lugt <\/span>dat <\/span>ikke? <\/span>Dan <\/span>opst\u00e5r <\/span>er <\/span>en <\/span>strid <\/span>dat <\/span>jeg <\/span>kunt <\/span>freml\u00e6gge <\/span>til <\/span>en <\/span>uafh\u00e6ngig <\/span>parti.
      <\/span>Fordi <\/span>DogSeat <\/span>er <\/span>tilsluttet <\/span>ved <\/span>WebwinkelKeur<\/span>, <\/span>kun <\/span>jeg <\/span>ved <\/span>ul\u00f8ste <\/span>klager <\/span>benytte sig af <\/span>varevogn <\/span>hun <\/span>gratis <\/span>m\u00e6glingsservice. <\/span>Gok <\/span>til dette <\/span>n\u00e5r <\/span>www.<\/span>webwinkelcertificering.<\/span>da<\/span><\/a>.<\/span><\/li>
    4. Det kan altid ske, at noget ikke g\u00e5r helt som planlagt. Vi anbefaler, at du f\u00f8rst giver os besked om klager ved at sende en e-mail til info@dogseat.nl. Hvis dette ikke f\u00f8rer til en l\u00f8sning, er det muligt at anmelde din tvist til m\u00e6gling via WebwinkelKeur via https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil.<\/a><\/li>
    5. Bliver <\/span>det <\/span>strid <\/span>alligevel <\/span>ikke <\/span>l\u00f8st, <\/span>dan <\/span>kun <\/span>jeg <\/span>det <\/span>lade <\/span>behandle <\/span>af <\/span>den <\/span>uafh\u00e6ngig <\/span>tvistn\u00e6vn<\/span> varevogn <\/span>WebwinkelKeur. <\/span>De <\/span>afg\u00f8relse <\/span>heraf <\/span>er <\/span>bindende <\/span>for <\/span>b\u00e5de <\/span>dig <\/span>hvis <\/span>for <\/span>os. <\/span>Hold <\/span>er <\/span>regning <\/span>mig <\/span>dat <\/span>er <\/span>omkostninger <\/span>forbundet <\/span>er <\/span>til <\/span>det <\/span>freml\u00e6gge <\/span>varevogn <\/span>en <\/span>strid <\/span>til <\/span>denne <\/span>udvalg. <\/span>Denne <\/span>omkostninger <\/span>betal <\/span>jeg <\/span>hvis <\/span>forbruger <\/span>til <\/span>den <\/span>vedr\u00f8rende <\/span>udvalg.<\/span><\/li>
    6. Bem\u00e6rk <\/span>p\u00e5: <\/span>det <\/span>indsende <\/span>varevogn <\/span>en <\/span>klage <\/span>forkl\u00e6de <\/span>jeg <\/span>betalingsforpligtelse <\/span>ikke <\/span>p\u00e5, <\/span>medmindre <\/span>vi <\/span>ellers <\/span>angive. <\/span>Als <\/span>vi <\/span>jeg <\/span>klage <\/span>begrundet <\/span>forklare, <\/span>dan <\/span>bekymringer <\/span>vi <\/span>naturligvis <\/span>for <\/span>en <\/span>passende <\/span>l\u00f8sning \u2013 <\/span>for eksempel <\/span>af <\/span>det <\/span>produkt <\/span>gratis <\/span>te <\/span>erstatte <\/span>af <\/span>te <\/span>reparere.<\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Artikel 16 \u2013 Tvister<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      1. Aftaler mellem virksomheden og forbrugeren, som disse generelle vilk\u00e5r vedr\u00f8rer, er udelukkende underlagt nederlandsk ret.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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        <\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

        Klachtenregeling DogSeat Voor vragen over ons klachtenbeleid kunt u contact opnemen. Inhoudsopgave Artikel 15 \u2013 KlachtenregelingArtikel 16 \u2013 Geschillen Artikel 1 \u2013 Definities In deze voorwaarden wordt verstaan onder: Consument: de natuurlijke persoon die niet handelt voor doeleinden die verband houden met zijn handels-, bedrijfs-, ambachts- of beroepsactiviteit. Bedenktijd: de termijn waarbinnen de consument gebruik […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2111","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t